Webinar: AI, Discernment, and Responsible Use in the Helping Professions

AI chat boxes are increasingly used by clients, patients, and the public for emotional, medical, legal, and relational guidance. As these tools begin to function as informal advisors, helping professionals must understand both their capabilities and their limits. Join Lisa for a 1.5 hour webinar with MasterWord on AI, Discernment, and Responsible Use in the Helping Professions.

This session examines how AI systems are trained, where they can be useful, where risks emerge, and how professionals can respond thoughtfully and ethically. Topics include misinformation, narrative amplification, cultural fit, privacy considerations, crisis limitations, and the role of human judgment and relational presence.

• Identify common ways individuals use AI chatbots and generative AI tools for emotional support, reflection, and decision-making.
• Describe key limitations and risks associated with using AI for emotional or psychological guidance, including misinformation, narrative amplification, cultural bias, and privacy concerns.
• Explain the differences between AI-generated responses and human relational processes such as attunement, nervous system regulation, and trauma integration.
• Evaluate when AI-generated guidance may be useful and when human judgment, relationship, and professional support are essential.

The goal is not to dismiss AI, but to clarify its appropriate use within professional practice and to strengthen discernment in an evolving technological landscape.

*NBCC credit is available for this webinar.